HOME TOWN SERVICE WITH INTEGRITY
In 1992, back in the days before Google Maps, Ron Garan who, at the time, was an F-16 Instructor Pilot at the US Air Force’s Fighter Weapons School at Nellis AFB was driving around North Las Vegas looking for a place to wash his car. After driving around for 45 minutes with no success he saw this unmet need as a potential business opportunity.
Ron and his brother John joined forces and built the Desert Oasis Car Wash and Emissions Test Station on the corner of Craig and Rancho in Las Vegas in 1993. The success of the initial business led the brothers to branch out into automotive repair, constructing the Doctor Auto repair shop on the adjacent lot a few years after launching Desert Oasis.
Over the years since then John has continued to grow the business–opening a second shop on Ann road in North Las Vegas in 2007. Ron continued his Air Force career as a test pilot and eventually served as an Aquanaut and NASA Astronaut. Ron also became involved in multiple humanitarian initiates around the world that expand serving our community to a global scale. Ron and John Garan’s goal is to infuse this community responsibility into everything we do at Doctor Auto.
It is this mindset that inspires everyone at Doctor Auto to put our customers and our community first in everything we do. Our number one goal is to ensure that your vehicle is the safest, most reliable and most durable vehicle possible at the lowest cost possible and to do all this with an extraordinary level of customer service and integrity. At Doctor Auto customer service is not a buzzword or sales strategy it stems from the fact that we truly care about our customers, their well being and the well being of our community. Because of these values, Ron and John have decided to create an overarching social business that we will call Doctor Auto Social Business which will ensure that community responsibility is formally written into our DNA and business charter. This overarching business will devote 100% of net revenue to overcoming societal and environmental challenges.
We are constantly striving to find ways to help local Las Vegas efforts that are improving our community and efforts that are seeking to improve our global community. We welcome the suggestions and input of our Doctor Auto Community of customers, partners, and advocates to help us target resources where they’re needed.
We eliminate any worry you might have with our pledge to you. If for any reason you are not completely satisfied with our work, we will correct the problem immediately or gladly refund your money. At Doctor Auto we take Quality Service and Your Satisfaction seriously and we back it up with the Best Guantee in the business.
A Well Maintained Vehicle is Safe:
Free 55 point vehicle Check Up is included with every service or repair. We can tell you about the condition of your vehicle and if there are any areas of concern before they become safety issues.
A well maintained Vehicle is Reliable:
Properly maintained vehicles help reduce parts failure and breakdowns. A service can always be scheduled at your convenience but breakdowns are never planned for.
A Well Maintained Vehicle is Durable
Poorly maintained vehicles have shorter service lives and higher operating costs. Repairs are always more costly than preventive maintenance. We give you the information you need with our 55 point checkup to make educated decisions about servicing your vehicle and prolonging its service life.
Properly Maintained Vehicles Can Be Cost Effective:
We partner with you to help provide you with safe, reliable and durable vehicles with our Car Care Club. The Car Care Club will save you money on all your preventive maintenance and repair needs. Membership also comes with some special privileges and additional savings like a 10% Discount on repair labor, Free Towing (within 10 mile radius) and Free Rental Car with any repair. Membership is for 1 year and can be used on any vehicle in your household.