John is the operating partner of Desert Oasis Car Wash and Doctor Auto and believes that Customer Service is the most important ingredient to running a successful business. Going the extra mile to ensure the customer’s best interests are being met has created a loyal following since 1993.
Ron is a highly decorated Fighter Pilot and Test Pilot, Explorer, Entrepreneur and Humanitarian who believes that appropriately designed and targeted social enterprise can solve many of the problems facing our world. He is a retired NASA astronaut who has traveled 71,075,867 miles in 2,842 orbits of our planet during more than 178 days in space. Ron is also a serial entrepreneur and has founded multiple business enterprises and social-impact focused startups
Nick’s time in Las Vegas has been all about cars…well, not really just cars because Nick lives for the customer and the “job done right”. The job just happens to repairing cars and trucks. Nick put it this way, “ a loyal customer starts with the second they come in to my store. My staff has to be positive, professional and aware of the customer’s needs. How else do we earn the customer’s trust?”
David has 8 years’ experience in the Army which gave him the skills and discipline needed to be a manager at Doctor Auto. David also has over 17 years in the automotive field. He is very knowledgeable and understands the needs of his customers and their cars. He brings a strong sense of integrity as well as concern that he is doing all that he can do for his customers best interests.
In 1992, back in the days before Google Maps, Ron Garan who, at the time, was an F-16 Instructor Pilot at the US Air Force’s Fighter Weapons School at Nellis AFB was driving around North Las Vegas looking for a place to wash his car. After driving around for 45 minutes with no success he saw this unmet need as a potential business opportunity.
Ron and his brother John joined forces and built the Desert Oasis Car Wash and Emissions Test Station on the corner of Craig and Rancho in Las Vegas in 1993. The success of the initial business led the brothers to branch out into automotive repair, constructing the Doctor Auto repair shop on the adjacent lot a few years after launching Desert Oasis.
Over the years since then John has continued to grow the business–opening a second shop on Ann road in North Las Vegas in 2007. Ron continued his Air Force career as a test pilot and eventually served as an Aquanaut and NASA Astronaut. Ron also became involved in multiple humanitarian initiates around the world that expand serving our community to a global scale. Ron and John Garan’s goal is to infuse this community responsibility into everything we do at Doctor Auto.
It is this mindset that inspires everyone at Doctor Auto to put our customers and our community first in everything we do. Our number one goal is to ensure that your vehicle is the safest, most reliable and most durable vehicle possible at the lowest cost possible and to do all this with an extraordinary level of customer service and integrity. At Doctor Auto customer service is not a buzzword or sales strategy it stems from the fact that we truly care about our customers, their well being and the well being of our community. Because of these values, Ron and John have decided to create an overarching social business that we will call Doctor Auto Social Business which will ensure that community responsibility is formally written into our DNA and business charter. This overarching business will devote 100% of net revenue to overcoming societal and environmental challenges.
We are constantly striving to find ways to help local Las Vegas efforts that are improving our community and efforts that are seeking to improve our global community. We welcome the suggestions and input of our Doctor Auto Community of customers, partners, and advocates to help us target resources where they’re needed.
We eliminate any worry you might have with our pledge to you. If for any reason you are not completely satisfied with our work, we will correct the problem immediately or gladly refund your money. At Doctor Auto we take Quality Service and Your Satisfaction seriously and we back it up with the Best Guantee in the business.
Like always, completely satisfied. The first time I’m not satisfied I let everyone know, the second time I’m gone. The boys always do a great job and are fair and thorough.
It was honesty I wasn’t expecting. It was very reassuring. What better advertisement!!
Absolutely satisfied. We always get great service
Everyone went out of their way to please their customers. They even drove me home and picked me up when my car was done. I would recommend their services.
My last visit and every visit to DOCTOR AUTO has been outstanding. The entire staff has provided excellent and consistent customer service. Fair Honest and Dependable